Tivimate IPTV is an independent IPTV subscription. We are not the developer of the TiviMate app and are not affiliated with Armobsoft FZE. About us

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Get in touch

Contact Tivimate

We're available via WhatsApp. Whether you need a free trial, help with setup, or a billing question — we usually reply within a few minutes.

The fastest way to reach Tivimate support is WhatsApp, where messages are answered by a person rather than a ticket queue, typically within a few minutes. Use it for free-trial requests, setup help, credential problems or billing questions. Messaging before you buy is encouraged — response time and answer quality when someone wants your business is a fair test of what support will be like afterwards.

WhatsApp — Fastest Response

Recommended

Chat with our support team directly on WhatsApp. Most messages are answered within a few minutes.

Free Trial Request

No card needed

Get a 24-hour free trial with full access to the channel lineup. No credit card required.

Technical Support

Remote help

Having trouble with buffering, black screens or EPG issues? Our technical team will fix it remotely.

Minutes

Typical response

WhatsApp

Support channel

English, Arabic, French

Languages

Common Questions

How quickly do you respond?

Support runs on WhatsApp, and messages are usually answered within a few minutes. At very busy times — a big live game, for example — a reply can take a little longer.

Is WhatsApp the only way to contact you?

Yes. WhatsApp is our support and sales channel. Every button on this page opens a WhatsApp chat with the same team. Our Terms of Service, Refund Policy and Privacy Policy are published on this site if you want to read them before you message us.

Can I get a free trial before buying?

Yes — we offer a 24-hour free trial with full access to all channels. No credit card required. Just message us on WhatsApp to activate it.

Do you offer technical support after purchase?

Yes. Every active plan includes technical support via WhatsApp for as long as the subscription runs. We can help with setup, troubleshooting and device configuration remotely.

What is the fastest way to get my subscription?

Message us on WhatsApp. Once payment is confirmed, your credentials are sent in the same chat.