Frequently Asked Questions

Tivimate IPTV is an independent IPTV subscription service for the USA and Canada. It delivers 55,000+ live channels and 180,000+ on-demand titles over your internet connection to a player app on your Smart TV, Firestick, iPhone, Android device or PC, from $19.99 a month. It is not the TiviMate player app, which is made by Armobsoft FZE.

Tivimate works by sending live TV and video-on-demand content through your internet connection. You install an IPTV app (like IPTV Smarters Pro or TiviMate) on your device, log in with your Tivimate credentials, and access live channels and VOD titles.

We publish no ratings, so we will not call ourselves the best. Tivimate IPTV offers 55,000+ live channels including national sports channels, plus 180,000+ on-demand movies and series in HD and 4K on selected channels, from $19.99 a month with no contract. Our buyer checklist shows how to compare any provider, us included.

Tivimate offers one of the largest channel libraries of any IPTV service provider in the USA — 55,000+ live TV channels covering US sports, entertainment, international content, kids channels, news, and premium networks.

We are a real, operating service, and we publish no subscriber count, testimonials or star rating because we cannot evidence them. What you can check yourself: a 24-hour free trial with no card, 24/7 WhatsApp support, prepaid pricing with no hidden fees, and a refund policy we link rather than a guarantee we would not honour.

Yes — tivimate.me is the only site we sell through. We are not the developer of the TiviMate app, and we're a separate service from tivimate.org and other similarly named providers, so always confirm the domain before entering payment details.

Search your TV's app store for IPTV Smarters Pro, IBO Player, DUPLEX Play, or ELK Player. Install one and log in using your Tivimate credentials (Server URL, Username, Password) sent via WhatsApp after purchase.

Install the Downloader app, enable Apps from Unknown Sources in Developer Options, then download TiviMate. Open TiviMate → Add Playlist → Xtream Codes API, and enter your Tivimate credentials. Full guide: /how-to-use-tvnado-iptv-with-tivimate

Download IPTV Smarters Pro or GSE Smart IPTV from the App Store. Open the app, select Xtream Codes API, and enter your Tivimate credentials. Full channel access is available within seconds.

Install the Downloader app, go to Settings → My Fire TV → Developer Options and enable Apps from Unknown Sources. Download TiviMate or IPTV Smarters Pro, then log in with your Tivimate credentials. Setup takes a few minutes.

Install IPTV Smarters Pro on your Android phone and log in with your Tivimate credentials. Enable Screen Mirroring on your Roku (Settings → System → Screen Mirroring), then mirror your phone screen to Roku.

After purchase, your Server URL, Username, and Password are sent directly to you via WhatsApp. If you haven't received them, message us on WhatsApp.

Yes. Tivimate offers a 24-hour free trial with no credit card required. You get full access to all 55,000+ channels, sports, movies and on-demand content. Message us on WhatsApp to activate instantly.

Visit our pricing page and select your preferred plan. You keep the same login credentials after renewal — no reconfiguration needed on your device.

We accept Visa, Mastercard, Google Pay, Apple Pay and bank transfer. We do not take PayPal. Card and wallet payments are processed by Stripe and Google Pay, as set out in our privacy policy.

No. All Tivimate plans are prepaid with no automatic renewals and no cancellation fees. You only renew when you choose to.

Usually not. We do not advertise a “money-back guarantee”, because refunds after activation are limited — the full terms are on our refund policy page. That is why we give you a 24-hour free trial instead: test the service properly before any money changes hands.

Plans start at $19.99/month for 1 month, with better per-month pricing on longer terms: $29.99 for 3 months, $39.99 for 6 months, and $69.99 for 12 months (includes 2 free months). See the full breakdown on our pricing page.

Tivimate gives you 55,000+ live TV channels, US and international — plus 180,000+ on-demand movies and TV series in HD and 4K UHD, with 7-day catch-up on supported channels.

Yes. US sports channels are included in every plan, in HD and 4K on selected channels, with no add-on packages.

Yes. Tivimate includes channels in English, Spanish, French, German, Italian, Arabic, and many more — ideal for international households across the USA.

Yes. You can view our full channel list on the Channels page. Contact us on WhatsApp if you're looking for a specific channel or category.

Tivimate works on Smart TVs (Samsung, LG, Sony, Android TV), Amazon Firestick & Fire TV, Android phones/tablets, iPhone and iPad, Apple TV, Windows and Mac, MAG Box, Enigma2/Dreambox, Chromecast with Google TV, and Roku.

HD streaming: 10 Mbps. Full HD: 20 Mbps. 4K: 30 Mbps. Standard US and Canadian broadband is more than enough for every plan.

Each plan is sold per simultaneous connection: pick 1, 2, 3 or 4 devices on the pricing page (2 devices −20%, 3 devices −25%, 4 devices −30%). You can install the player on as many devices as you like; the connection count is how many can stream at the same time.

Check your internet speed (aim for 30 Mbps for 4K, 20 for Full HD), restart your router and device, close background apps, and increase buffer size in TiviMate (Settings → Player → Buffer Size → Very Large). If it persists, contact our 24/7 support on WhatsApp.

Yes. The TiviMate app is one of the players our subscription works in. Add a playlist by Xtream Codes, enter the server URL, username and password we send you, and the channels, EPG and VOD load. Our add-a-playlist guide walks through it.