How to Change Email in TiviMate — Account Guide 2026

Changing your email in TiviMate depends on which email you want to update — TiviMate Premium (the app) is linked to your Google account, while your IPTV subscription (e.g., Tivimate IPTV) is managed separately with your provider.

Understanding TiviMate Accounts

There are two separate accounts involved when using TiviMate:

1. TiviMate Premium account — this is your Google Play / Google account. TiviMate Premium is purchased via Google Play and is tied to your Google account email.
2. IPTV subscription account — this is your account with your IPTV provider (e.g., Tivimate IPTV). This is managed separately and uses Xtream Codes credentials (Server URL, Username, Password).

How to Change Your Email for TiviMate Premium

TiviMate Premium is purchased through Google Play and is linked to your Google account. To change the email:

1. On your Android device, go to Settings → Google → Manage your Google Account
2. Tap Personal info → Email
3. Add an alternate email or update your primary Google account email
4. Note: Changing your primary Google email is a sensitive action — Google will guide you through verification

Alternatively, you can transfer TiviMate Premium to a new Google account by logging into the new account on your device and restoring app purchases from Google Play.

How to Change Your Email on Your IPTV Subscription

Your Tivimate IPTV subscription is managed via WhatsApp — not via an email account. Your credentials are:

• Server URL — the IPTV server address
• Username — your unique username
• Password — your unique password

To update contact details or transfer your subscription to a new email or WhatsApp number, message us at Tivimate support and we'll make the change immediately.

TiviMate Companion Login

The TiviMate Companion app pairs with TiviMate on your TV using a local network code — it does not use an email login. Pairing steps:

1. Open TiviMate on your TV → Settings → Companion App → Show Pairing Code
2. Open TiviMate Companion on your phone → Connect → enter the code
3. Both devices must be on the same Wi-Fi network

TiviMate Account URL (Server URL)

Your "TiviMate URL" refers to the Xtream Codes Server URL provided by your IPTV provider. This is entered in TiviMate under Add Playlist → Xtream Codes API → Server URL. If your URL has changed or stopped working, contact your IPTV provider — Tivimate subscribers can message us on WhatsApp 24/7.