TiviMate itself does not store an email address, so there is no email field to change inside the app. What people usually mean is the email on the IPTV subscription behind it, or the Google account tied to a TiviMate Premium licence. For the subscription, message your provider and ask them to update the account email. For a Premium licence, the licence follows the Google account it was bought with and cannot be moved between accounts.
Changing your email in TiviMate depends on which email you want to update — TiviMate Premium (the app) is linked to your Google account, while your IPTV subscription (e.g., Tivimate IPTV) is managed separately with your provider.
Understanding TiviMate Accounts
There are two separate accounts involved when using TiviMate:
- TiviMate Premium account — this is your Google Play / Google account. TiviMate Premium is purchased via Google Play and is tied to your Google account email.
- IPTV subscription account — this is your account with your IPTV provider (e.g., Tivimate IPTV). This is managed separately and uses Xtream Codes credentials (Server URL, Username, Password).
How to Change Your Email for TiviMate Premium
TiviMate Premium is purchased through Google Play and is linked to your Google account. To change the email:
- On your Android device, go to Settings → Google → Manage your Google Account
- Tap Personal info → Email
- Add an alternate email or update your primary Google account email
- Note: Changing your primary Google email is a sensitive action — Google will guide you through verification
Alternatively, you can transfer TiviMate Premium to a new Google account by logging into the new account on your device and restoring app purchases from Google Play.
How to Change Your Email on Your IPTV Subscription
Your Tivimate IPTV subscription is managed via WhatsApp — not via an email account. Your credentials are:
- Server URL — the IPTV server address
- Username — your unique username
- Password — your unique password
To update contact details or transfer your subscription to a new email or WhatsApp number, message us at Tivimate support and we'll make the change.
TiviMate Companion Login
The TiviMate Companion app is the developer's app for unlocking TiviMate Premium on devices without Google Play, such as a Firestick, and for managing your activated devices. It is not a player or a remote. For account questions inside Companion, use the developer's support, listed on its Google Play page; we are not the developer and cannot change that account.
TiviMate Account URL (Server URL)
Your "TiviMate URL" refers to the Xtream Codes Server URL provided by your IPTV provider. This is entered in TiviMate under Add Playlist → Xtream Codes API → Server URL. If your URL has changed or stopped working, contact your IPTV provider — Tivimate subscribers can message us on WhatsApp.
Frequently Asked Questions
Can I use TiviMate Premium on multiple devices?
Yes. TiviMate Premium is linked to your Google account, which can be signed in on multiple Android/Firestick devices. You can use Premium on all devices signed into the same Google account.
I forgot my TiviMate credentials — how do I recover them?
Your IPTV credentials (Server URL, Username, Password) were sent by your provider when you subscribed. For Tivimate IPTV, message us on WhatsApp and we'll resend them.
How do I log in to TiviMate after reinstalling?
After reinstalling TiviMate, tap Add Playlist → Xtream Codes API and enter your Server URL, Username, and Password. TiviMate Premium will restore automatically if you're signed into the same Google account.
Need a playlist for TiviMate?
See the Tivimate IPTV plans